Regional Diabetes Center - Covington | KY
Endocrinology • Covington, KY
Ratings by platform
- BirdEye: 4.4 out of 5 stars (113 reviews)
- Healthgrades: 4.2 out of 5 stars (24 reviews (for a specific provider at the location))
- WebMD: 3.5 out of 5 stars (for a specific provider at the location) (12 ratings/1 review)
What patients say
Patients praise
- Physicians are frequently described as knowledgeable, kind, thorough, and genuinely caring
- Patients appreciate the quality of medical care and detailed explanations provided by doctors
- Some staff members, such as those performing blood draws, are praised for being comforting and professional
Common complaints
- Difficulties with appointment scheduling and long wait times
- Instances of poor communication or perceived rudeness from administrative/office staff
- Frustrations with the office's phone/calling system
In patients' words
"My doctor, Korableva, has also been extremely kind and understanding, she's extremely easy to talk to and very thorough which I greatly appreciate. It feels like she genuinely cares about me..."
— BusinessYab (User Review)"However, her staff is not customer focused nor act as patient activists... The office manager admitted to me earlier this year there were staff issues and she was trying to change the culture. It hasn't changed."
— WebMD (User Review)More clinics in Covington
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