General Surgery in Council Bluffs, IA - Methodist Health System
Surgery • Council Bluffs, IA
Ratings by platform
- U.S. News & World Report: 4 out of 5 stars (overall patient experience rating) (Not specified (based on US News patient survey))
- Healthgrades: 77% recommend the hospital
- U.S. News & World Report (Provider page): 2 out of 5 stars average (varies by provider) (24 reviews (for specific physician page))
What patients say
Patients praise
- General patient satisfaction ratings often hover around 4 out of 5 stars or equivalent in standardized reporting
- Recognition of helpful and empathetic nursing care in specific experiences
- Availability of pre-surgery nurse outreach for education and patient advocacy
- Structured perioperative tracking systems for family members and visitors
- High percentage of patients willing to recommend the hospital in standardized survey data
Common complaints
- Reports of perceived misdiagnosis or failure to identify serious medical conditions
- Concerns regarding staff responsiveness, including delays in care or lack of attention to patient needs
- Perceived poor communication or lack of empathy from hospital staff in certain instances
- Complaints about administrative processes, such as billing issues or scheduling problems
In patients' words
"The aftercare was excellent. Everybody on staff was wonderful, but there was just something special about Allie."
— Patient testimonial, Methodist Health System website"Once my family left, they treated me like garbage! Blood pressure out of control, had to urinate, they made me wait for two hours before they came in, staff is way to rushed."
— Patient complaint, MedicalRecords.comMore clinics in Council Bluffs
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