Methodist Physicians Clinic | Council Bluffs, IA
Primary Care • Council Bluffs, IA
Ratings by platform
- Birdeye: 3.3 out of 5 stars (14 reviews)
What patients say
Patients praise
- Compassionate, professional, and attentive medical staff and nurses
- Providers who take time to listen to patient concerns and explain treatments clearly
- Positive experiences with specific providers and departments like the birthing unit
Common complaints
- Billing and coding issues, including overcharging or double billing
- Concerns regarding administrative staff professionalism and scheduling policies
- Dissatisfaction with medical management for certain conditions or wait times
In patients' words
"Pathetic, got charged multiple times for the same thing, was overcharged due to their billing department not knowing how to code things properly."
— Birdeye user review"Receptionist- Horrible. ... Receptionist states you are 10 minutes late- you have to reschedule... I dont think so."
— LocalityBiz user review"Dr Jones is the best Dr I have ever had. He listens to every concern and takes care of all of my needs. He is very professional, but easy to joke with as well."
— WebMD patient review for Dr. Christian Jones"Katelyn took a lot of time to listen to my concerns and gave thorough explanations behind the decisions she made in regards to my care."
— BestCare provider review for Katelyn E. Larsen, PA-CMore clinics in Council Bluffs
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