Heartland Oncology & Hematology
Oncology • Council Bluffs, IA
Ratings by platform
- Birdeye: 5.0/5.0 based on 3 reviews (3)
- WebMD: Not explicitly stated average; 1 review mentioned (1)
What patients say
Patients praise
- High praise for specific physicians, particularly Dr. Hussain and Dr. Parker, for their medical expertise and life-saving care
- Compassionate and supportive care from the nursing staff
- Effective, quick action in starting treatment for patients with urgent medical needs
- Appreciation for helpful and kind front desk staff members
Common complaints
- Difficult or confusing communication regarding test results and follow-up care
- Concerns regarding office staff professionalism and demeanor at the front desk
- Frustration with long wait times or scheduling challenges
- Reports of inadequate assessment during appointments
In patients' words
"Honestly felt like my referral from my doctor to follow up here wasn't taken seriously and I had zero communication or clarity after my appointment."
— LocalityBiz Review"He immediately got the answers I was looking for and started treatments immediately. Dr. and staff went to work on moving things around so I could get started on chemo right away."
— WebMD Review"Dr. Parker saved my life... But once you make the connection, you not only have a fantastic doctor, you have a friend."
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