Neurological Institute
Neurology • Council Bluffs, IA
Ratings by platform
- Healthgrades (Dr. Michael Chen): 3.8/5 (18 ratings)
- WebMD/Vitals (Dr. Kanishk Makhija): 2.5/5 to 3.0/5 (7-12 ratings)
- ProviderMatch (Dr. Michael W. Chen): 4.5/5 (~322 ratings)
What patients say
Patients praise
- some patients find staff members courteous and friendly
- high overall ratings for specific providers despite isolated complaints
Common complaints
- perceived arrogance and condescending demeanor of certain physicians
- reports of feeling rushed during appointments
- lack of active listening or answering patient questions
- dissatisfaction with follow-up and treatment effectiveness
- difficulties with scheduling appointments
In patients' words
"One of the more arrogant and borderline rude doctors I have ever seen. Very condescending."
— Healthgrades user review for Dr. Michael Chen"He was condescending, manipulative, seems like he's only a doctor for the money and not very knowledgeable. Communication skills lack along with an empathy. Horrific experience."
— Vitals user review for Dr. Kanishk MakhijaMore clinics in Council Bluffs
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