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Ridge Family Practice – A Family Medicine Practice in Council Bluffs ... logo

Ridge Family Practice – A Family Medicine Practice in Council Bluffs ...

Family MedicineCouncil Bluffs, IA

★★★☆☆2.5/54 reviews across 1 platforms

Ratings by platform

  • WebMD (Dr. Jennifer Kay): 2.5 out of 5 stars (4 ratings)

What patients say

Patients praise

  • some long-term patients reported positive experiences with care quality and professionalism
  • praise for compassionate and down-to-earth providers by certain patients
  • positive feedback regarding staff quality and willingness to listen to patient needs

Common complaints

  • reports of disorganized staff
  • complaints about responsiveness and follow-up
  • concerns regarding physician bedside manner and empathy
  • reports of dissatisfaction with appointment scheduling and care quality

In patients' words

"Worse Family Practice I have ever been too! Do not go here, The Doctros and P.A's do not care about the patients. The girls in the front are messy and disorganized."

LocalityBiz review

"Have been a patient with this practice for over 20yrs. Very caring professionals. Usually my husband and I see Alan. Never a long wait either in outer office or exam Very down to earth."

LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

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