Methodist Jennie Edmundson Behavioral Health Hospital
Behavioral Health • Council Bluffs, IA
Ratings by platform
- Trupaths (Methodist Jennie Edmundson Hospital Behavioral Health): 3.1 (rating shown) (189 reviews (shown on page))
- Recovery.com (Methodist Jennie Edmundson Hospital Behavioral Health): 3.1 (190 reviews (in parentheses on page))
- Momentary Labs (CMS HCAHPS-based): 4 out of 5 overall patient satisfaction (star overall) (904 completed patient surveys (24% response rate))
- Healthgrades (Methodist Jennie Edmundson): 77% would recommend / Patient Experience rating shown as 77% (patients giving rating of 9 or 10) (Not stated in provided snippet)
What patients say
Patients praise
- Patient experience metrics are relatively strong on HCAHPS-derived measures (e.g., many patients report recommending the hospital and high ratings for communication)
- Some review aggregators show moderate ratings around ~4/5 or ~77% recommending
Common complaints
- Complaints about long waits / delayed clinician attention in at least one behavioral health-related experience
- Concerns about medication management timing/errors
- Rude/condescending treatment and communication issues mentioned in reviews
- Concerns about misdiagnosis and/or inadequate detection are raised in hospital review content (not limited to behavioral health)
In patients' words
"“Make sure that you manage your own medication and make sure it has been given properly… [seizure medication] … not able to hold down they where not giving me my seizure medication on time”"
— Trupaths review excerpt (Methodist Jennie Edmundson Hospital Behavioral Health)"“Arrived at 9 pm… its 2 am and have’t seen a doctor at all or a nurse since 10:30ish.”"
— Trupaths review excerpt (Methodist Jennie Edmundson Hospital Behavioral Health)"“I would use caution before coming here… I’m thinking about filing a report…”"
— Trupaths review excerpt (Methodist Jennie Edmundson Hospital Behavioral Health)"“77% Patients who gave a rating of 9 or 10” and “77% Would definitely recommend”"
— Healthgrades patient experience section snippet (Methodist Jennie Edmundson)More clinics in Council Bluffs
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