Costa Mesa | UCI Health | Orange County, CA
Laboratory Services • Costa Mesa, CA
Ratings by platform
- Birdeye (Susan Samueli Center): 3.2/5 stars (37 reviews)
What patients say
Patients praise
- Appreciation for the quality and thoroughness of the medical staff and doctors
- Positive comments regarding a friendly and caring staff environment in some instances
Common complaints
- Concerns regarding billing practices, including unexpected bills and perceived high costs
- Frustration with patient communication and call center responsiveness
- Negative experiences with administrative staff and appointment scheduling/facility closures
- Complaints about follow-up care and billing transparency
In patients' words
"The bummer is that these Dr's are wonderful, and so thorough, but what they bill for their services is egregious and deceptive."
— LocalityBiz User Reviews"Had an MRI appointment scheduled for 1 pm today and was told to arrive at 12:30. ... arrived to find a locked facility."
— LocalityBiz User Reviews"Kind , friendly and caring staff. There is a level of comfort knowing the staff there, is ready for you..."
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