Southwest Medical Group - Cortez
Sexual and Reproductive Health • Cortez, CO
Ratings by platform
- Birdeye (Southwest Medical Group: Walk-In Care): 3.2 out of 5 stars (52 reviews)
- Facebook (Southwest Health System): 66% recommendation rate (14 reviews)
- U.S. News & World Report (Southwest Memorial Hospital): 5 out of 5 (Patient Experience Score)
What patients say
Patients praise
- Some staff members noted as phenomenal, kind, and professional
- High satisfaction reported for specific procedures or specialists
- Appreciation for quick and efficient care in certain departments
- Willingness of many patients to recommend the associated hospital system
Common complaints
- Complaints about perceived lack of empathy or listening by medical staff
- Frustration with administrative processes and billing communications
- Dissatisfaction with the thoroughness of diagnostic investigations
- Reports of long wait times or communication delays
In patients' words
"The lady’s in the front were phenomenal. But the Nurses in the back are terrible and lazy they want to charge you money for Nick to tell you there’s nothing I can do."
— Birdeye Review"In a time when I felt I needed help most I came here and was treated with so much kindness and care."
— Birdeye Review"Getting a vesectomy is not a stress free experience but Dr. Quayle and her staff made it as easy and pain free as possible."
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