Southwest Medical Group - Cortez
Internal Medicine • Cortez, CO
Ratings by platform
- Birdeye (Southwest Medical Group Walk-In Care): 3.2 out of 5 stars (52 reviews) (52 reviews)
- Vivian Health (Southwest Memorial Hospital): 4.3 out of 5 stars (9 reviews)
- Facebook (Southwest Health System): 66% recommendation rate (14 reviews)
What patients say
Patients praise
- Professional and supportive front-desk staff in some departments
- Some providers are praised for being expert, kind, and responsive to patient needs
- Positive feedback regarding clinical outcomes and efficient surgical experiences for some patients
Common complaints
- Perceived lack of thoroughness or dismissal of symptoms by some providers
- Frustration with billing and time-management, particularly in walk-in care services
- Reports of poor communication or lack of responsiveness from office staff
In patients' words
"The lady’s in the front were phenomenal. But the Nurses in the back are terrible and lazy they want to charge you money for Nick to tell you there’s nothing I can do."
— Birdeye User Review"Because 1000 Stars is not an option. PA Krista Cornnell is a miracle. Expert, blazingly humane, kind respectful.... And the facility and the rest of the staff are very very good."
— Birdeye User Review"He talked to me for a half hour about all the things he could or might do during the procedure, and when the appointment came he said he couldn't do anything and didn't offer anything to help. In pain terrible experience."
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