Ear, Nose and Throat (ENT) - San Diego - Scripps Health
Otolaryngology (ENT) • Coronado, CA
Ratings by platform
- WebMD (Dr. John Saad): 2.5/5 (30 ratings)
- Vitals (Dr. Amir Karam): 4.7/5 (178 reviews)
- Vitals (Dr. Brendan Gaylis): 3.0/5 (13 reviews)
- Vitals (Dr. Mark Scheurer): 4.4/5 (Not explicitly stated)
- Better Business Bureau (Scripps Health General): 1.28/5 (Not explicitly stated)
What patients say
Patients praise
- Highly skilled and knowledgeable individual surgeons
- Effective diagnostic and treatment outcomes for many patients
- Professionalism and kindness noted in many direct provider-patient interactions
- Clean and well-equipped facilities at several locations
Common complaints
- Difficulties with scheduling appointments and long wait times
- Frustrations regarding billing practices and lack of price transparency
- Communication issues with clinical and office staff
- Perceived lack of attentiveness from some providers
In patients' words
"Dr. Scheurer was incredibly knowledgeable. He took the time to explain my diagnosis and treatment options clearly. The office was clean and well-equipped..."
— ScoreDoc (Dr. Mark Scheurer)"Have been using Scripps Health for several years now and have had a very frustrating experience... scheduling appointments is extremely difficult."
— Better Business Bureau (Scripps Health)"He is very kind, caring and patient with all my questions. He is very knowledgeable in his field. I feel I'm in good Hands with Dr. Gaylis."
— Vitals (Dr. Brendan Gaylis)More clinics in Coronado
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