East Corning Otorhinolaryngology - Guthrie.org
Otolaryngology • Corning, NY
Ratings by platform
- Birdeye (Guthrie East Corning): 3.2/5 (43 reviews)
- WebMD (Dr. Hal Sussman): 3.5/5 (34 ratings)
- WebMD (John Frodel, MD): 4.5/5 (11 ratings)
What patients say
Patients praise
- Some patients report receiving high-quality, attentive medical care from specific nurses and physicians
- Courteous staff interactions reported in some specific provider reviews
- Clear explanations of conditions and treatments by certain ENT specialists
Common complaints
- Disorganized administrative/scheduling processes
- Long wait times
- Concerns regarding billing policies and unauthorized procedures
- Issues with unprofessional or dismissive staff/provider behavior
In patients' words
"our son was in there for a week he had such an AMAZING team of nurses and Dr who had helped him feel better... They gave him the very best care we could have asked for."
— Birdeye Review (Guthrie East Corning)"Guthrie orthopedics (all locations) are the most disorganized and unprofessional offices that I have ever been to. I do not recommend. Waste of time and they don’t care!!!"
— Healthgrades Review (Guthrie East Corning)More clinics in Corning
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