Ortho - Centralus Health
Orthopedics • Corning, NY
Ratings by platform
- Birdeye (Guthrie Corning Hospital): 2.7/5 stars (451 reviews)
- Birdeye (Guthrie Cortland Orthopedics): 4.7/5 stars (32 reviews)
What patients say
Patients praise
- Short wait times in some instances
- Helpful and knowledgeable care by specific providers
- Efficient registration processes reported by some patients
Common complaints
- Scheduling and appointment management issues
- Frustration with billing and administrative processes
- Communication gaps with medical staff
- Long wait times
In patients' words
"We had a procedure scheduled for noon... They call us that morning at 8:00 and tell us to show up at 11:00 if we could... It is now well passes noon and we're still sitting."
— Birdeye (Guthrie Corning Hospital)"After making my appointment OVER THE PHONE, I received two subsequent emails about MAKING AN APPOINTMENT! After filling out my patient registration... I received a text message asking me to do this AGAIN."
— Birdeye (Guthrie Cortland Orthopedics)"Easy preregistration. Very short wait time. Moved to radiology quickly. Doctor visit was quick and short. Answered all my questions."
— Birdeye (Guthrie Cortland Orthopedics)More clinics in Corning
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