Family Medicine, Primary Care, Urgent Care
Pediatrics • Cornelius, NC
Ratings by platform
- Birdeye (Novant Health Family Medicine Residency Clinic): 4.8/5 (106 reviews)
- Yelp (Lakeside Family Physicians and Urgent Care): 2.6/5 (26 reviews)
- MedicalNewsToday (Dr. David Cook): 4.7/5 (14 ratings)
- Wheree (Atrium Health Primary Care One Health): 8.2/10
- Solv (Novant Health-GoHealth Urgent Care): 4.9/5 (3,174 ratings)
What patients say
Patients praise
- Warm, attentive, and professional staff interactions
- Highly rated, efficient, and compassionate urgent care services
- Prompt service with convenient walk-in and evening/weekend availability
- Clean, safe, and comfortable facility environments
- Strong bedside manner and effective medical care from various providers
Common complaints
- Occasional dismissive or unapproachable behavior from front desk staff
- Concerns regarding the efficacy of care provided by residents or specific providers
- Billing concerns and perceived high costs for visits deemed ineffective by some patients
- Isolated reports of dissatisfaction with medical competence at specific facilities
In patients' words
"The employees go out of their way to assist patients. Clean & safe environment."
— Patient review (Novant Health Family Medicine Residency Clinic)"Customer feedback highlights the warm, attentive care provided by the staff... Notable points from reviews include occasional issues with front desk staff’s communication style."
— Review summary (Atrium Health Primary Care One Health)"I believe that Novant is a joke, if not dangerous. My PCP is a clown and doctors at Novant Hospital on Gilead Rd. I feel are incompetent."
— Patient review (Novant Health-GoHealth Urgent Care)More clinics in Cornelius
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