Atrium Health Allergy, Asthma & Immunology
Allergy and Asthma Care • Cornelius, NC
Ratings by platform
- rater8: 4.9/5 (for Dr. J. Gray Norris) (572 reviews)
What patients say
Patients praise
- Knowledgeable and professional doctors
- Compassionate and attentive bedside manner
- Effective treatment plans
- Thorough explanations of diagnoses and plans
- Efficient and friendly front office and clinical staff in some instances
Common complaints
- Difficulty reaching office staff via phone
- Long hold times on the phone
- Issues with prescription refills
- Unprofessional communication from some nursing staff
In patients' words
"I understand being busy and peak call volumes... but that’s no reason for the ones answering the phones to hang up on patients... Nurse Hannah K, RN is extremely unprofessional... still no success in a prescription refill."
— LocalityBiz user review"Very pleasant, thorough, unhurried, and provided clear explanations. Clean office, professional staff."
— rater8 verified patient review"Dr. Silton Is a patient, amazing Dr. Who listen to concerns... His office staff is equally patient, friendly and professional."
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