Diagnostic Imaging | Coral Gables | Baptist Health South Florida

Patients praise

• Kind, caring, and attentive medical staff and technicians
• Professionalism and clear communication during procedures, particularly for sensitive exams like mammograms and ultrasounds
• Clean and pleasant environment for waiting and procedures
• Efficient appointment check-in process noted by many patients

Common complaints

• Billing disputes, including concerns over high costs and lack of disclosure regarding separate fees
• Issues with appointment cancellations and scheduling difficulties
• Complaints regarding the inability to obtain physical copies of reports or discs following exams
• Occasional reports of rushed patient care or perceived lack of attentiveness by specific staff members