Texas Health Family Care in Coppell at 580 South Denton Tap Road
Primary Care • Coppell, TX
Ratings by platform
- Birdeye: 2.9 out of 5 stars (170 reviews)
What patients say
Patients praise
- Professional and warm care from certain doctors and nurse practitioners
- Convenient access to care and urgent care services
- Friendly staff experiences for some patients
- Timeliness of appointments for some visitors
Common complaints
- Difficulty with follow-up communication from nursing staff
- Perceived rudeness from some office staff or medical assistants
- Billing and insurance-related frustrations
- Long wait times occasionally experienced
In patients' words
"I simply cannot fathom why there are so many negative reviews for this clinic. I have been a patient of Dr. Roberson’s for 5 years. Every time I call to schedule an appointment, or show up to check in, the staff is friendly and helpful."
— Unilocal"It's been over 1 month and the nurse has never called back. How can that be? Did she just decide that she does not want discuss my condition? I have no idea, because I cannot get in contact with her. Very frustrating!"
— HelpyouachieveMore clinics in Coppell
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