Medical Clinic (Coos Bay)
Functional Medicine • Coos Bay, OR
Ratings by platform
- Healthgrades (Dr. Jennifer Webster): 2.7 out of 5 stars (based on 7 reviews) (7 reviews)
- Vitals (Dr. Craig J. Jackson): 2.9 out of 5 stars (based on 20 reviews) (20 reviews)
- BestProsInTown (North Bend Medical Center): Highly rated (aggregated based on 125 reviews) (125 reviews)
What patients say
Patients praise
- Attentive, listening-focused, and compassionate providers
- Efficient and friendly staff in certain departments, such as phlebotomy and urgent care
- High quality of care and successful treatment outcomes for some patients
- Clean and well-regarded facilities for specific services like urgent care
Common complaints
- Administrative inefficiencies, including referral delays and communication issues
- Long wait times and scheduling challenges
- Concerns regarding bedside manner, perceived arrogance, or rudeness of certain providers
- Frustration with provider availability or perceived lack of concern
- Occasional negative experiences with medical outcomes or follow-up care
In patients' words
"Patients generally appreciate the attentive and listening-focused approach of the providers. Many feel heard and valued... However, there are significant complaints regarding administrative follow-through, specifically with referrals and communication."
— The Review Analyst (OnePeak Medical)"This place saved my son's life. Doctor Toledo is fearless, but cautious; Thoughtful, but open-minded; and attentive, but quick."
— LocalityBiz (Bay Clinic Pediatrics)"Craig Jackson is nothing but Negative Attitude toward his patients. He is Sarcastic, Demeaning, Opinionated and goes out of his way to not tell his patients about things he should be discussing..."
— Vitals (Dr. Craig J. Jackson)"Casey and her team were awesome!... Casey listened to everything I said, she ordered all of the tests I was going to ask for before I had to ask... Genuinely one of the best, if not the best, medical visits I have had since I moved here."
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