Otsego County Mental Health
Mental Health Services • Cooperstown, NY
Ratings by platform
- Birdeye (aggregating Google reviews) for Otsego County ARS (Addiction Recovery Services) in Oneonta: 4.7 out of 5 stars (3 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific supportive staff members and providers who listen well
- Availability of recovery education and support services for those seeking them
Common complaints
- Concerns regarding slow response times for scheduling appointments
- Reports of poor patient experiences, including perceived misdiagnosis and dissatisfaction with medication-focused treatment approaches
- Negative feedback concerning treatment quality and discharge processes at associated psychiatric facilities
In patients' words
"Do not come here for your mental health, they don't get back to you at a reasonable time on setting up appointments and discharge you for the most ridiculous reasons, I recommend going elsewhere."
— LocalityBiz review of Bassett Hospital Outpatient Psychiatry"There are caring, knowledgeable people here who are willing and able to provide recovery education, help and support to anyone... Anyone who WANTS it. If you REALLY want it, it's there."
— Birdeye/Google review of County of Otsego ARSMore clinics in Cooperstown
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