Bassett Medical Center Inpatient Psychiatry - Mental Health Providers
Mental Health Services • Cooperstown, NY
Ratings by platform
- U.S. News & World Report: 3 out of 5 overall patient satisfaction rating (Not explicitly provided total count, based on HCAHPS surveys)
- Yelp: General hospital rating is low/mixed (48 reviews)
What patients say
Patients praise
- Comprehensive range of psychiatric assessment, evaluation, and treatment services
- Availability of specialized programs for trauma, PTSD, first-episode psychosis, and co-occurring disorders
- Provides 24/7 psychiatric emergency and walk-in services
Common complaints
- Allegations of involuntary and unnecessary sedation
- Reports of feeling unsafe or mistreated by staff during psychiatric stays
- Complaints regarding staff communication and conduct
In patients' words
"And the nurses decided to strap me down and inject sedatives inside me. If you ever feel like crap, don't ever go there. They are horrible... They are very ruthless and very sneaky."
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