Home
Cooperstown
Home | General Physician | Nationally Ranked Heart Care

Home | General Physician | Nationally Ranked Heart Care

Heart Care • Cooperstown, NY

★★★★★4.7/58 reviews across 2 platforms

Ratings by platform

Medicare/CMS Care Compare: 2 out of 5 stars (overall CMS star rating) (N/A (aggregated survey data))
Leapfrog Group Hospital Ratings: 86% rating for facilities, 93% for communication about procedures (N/A (survey domain scores))
U.S. News & World Report (Doctors): 5 out of 5 stars (for specific cardiologists) (Ranges from 8 to 51 reviews depending on the specific provider)

What patients say

Patients praise

Recognized nationally for heart attack treatment and clinical excellence in cardiovascular care
High marks in nurse communication and compassionate care in specific departments
Individual cardiologists at the facility frequently receive high patient ratings (e.g., 5/5 stars)
Strong scores in facilities and staff interaction metrics (96% on OAS CAHPS survey)

Common complaints

Dissatisfaction with hospital parking availability and accessibility
Reports of poor bedside manner or communication from specific medical staff
Concerns regarding post-procedure diet advice and communication
Negative experiences in the emergency department, including long wait times and perceived lack of attention to elderly patients
Difficulty scheduling appointments and perceived unresponsiveness of primary care providers

In patients' words

"This recognition is not just a celebration of clinical excellence... It’s an acknowledgment of the unwavering dedication, skill, and humanity that define our entire heart attack care team."

— Bassett Medical Center staff (via 981 The Hawk)

"Hospital staff and care are great; but the parking is absolutely terrible."

— Patient review from LocalityBiz

"My 91 year old father received very poor care numerous times... He died of a heart attack while going in to the bathroom unattended the next evening!"

— Patient review from LocalityBiz