Urgent Care in Conway, AR (Central)
Urgent Care • Conway, AR
Ratings by platform
- Birdeye: 4.6 out of 5 stars (196 reviews) (196 reviews)
- Birdeye/Solv (Baptist Health Urgent Care - Conway North): 4.7 to 4.8 out of 5 stars (combined sources) (1,077 to 1,354 reviews (varies by site))
- MedExpress Urgent Care: 3.0 out of 5 stars (2 ratings reported on Solv)
- Birdeye (Ozark Express Care): 2.9 out of 5 stars (7 reviews)
What patients say
Patients praise
- Generally quick and efficient service reported by many patients
- Friendly, helpful, and professional staff and providers noted in many experiences
- Convenient and accessible facilities, including walk-in availability
- Clean and modern clinic environments
Common complaints
- Concerns regarding billing, costs, and lack of transparency
- Complaints about feeling rushed, brushed off, or experiencing "assembly line" care
- Issues with communication, including lost samples and failure to send prescriptions to pharmacies
- Reports of rude or abrupt staff/providers
- Long wait times in some instances
In patients' words
"They said they'd call me with the results. They called, but to tell me they lost my sample. I still got a bill after getting no answers and no treatment."
— Birdeye patient review for Baptist Health Urgent Care - Conway North"Just felt like an assembly line rather than treatment assurance."
— Solv patient review for Baptist Health Urgent Care - Conway North"Always my visit is awsome they get you in and out under 30 minutes."
— Solv patient review for Baptist Health Urgent Care - Conway North"Friendly, competent, caring professionals. Would definitely recommend."
— Solv patient review for Baptist Health Urgent Care - Oak St.More clinics in Conway
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