Conway Healthcare & Rehabilitation Center | Elder Care in AR
Rehabilitation Services • Conway, AR
Ratings by platform
- Medicare.gov / CMS"}},{rating:{citations:,confidence:: 3 out of 5 stars (CMS/Medicare overall rating)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- Staff communication and family engagement, specifically updates on resident progress
- Availability of FaceTime and digital communication tools to connect residents with families
- Responsive nursing and administrative support according to some family testimonials
- Staffing levels generally meeting or exceeding national and state averages
Common complaints
- Reports of deficiencies related to resident care and safety, including medication errors and improper discharges
- Documented instances of resident-to-resident verbal and physical abuse
- Environmental safety concerns, such as floor clutter and maintenance issues
- Variable quality in nursing staff, with some feedback indicating unprofessional or lazy behavior by CNAs
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