Going Home - Conway Regional Health System
Pediatrics • Conway, AR
Ratings by platform
- US News Health: 4 out of 5 (overall patient experience) (N/A (based on patient surveys))
- Yelp: 2.5 out of 5 (27 reviews)
- Healthgrades: 73% (would definitely recommend) (N/A)
What patients say
Patients praise
- Solid ratings for doctor communication
- Positive overall satisfaction scores (4 out of 5 in some metrics)
- Higher-than-national-average recommendation rates reported by some platforms
- Effective involvement in recovery planning
Common complaints
- Long wait times, particularly in the emergency room
- Perceived lack of staff responsiveness when needed
- Concerns regarding hospital cleanliness
- Issues with appointment scheduling and administrative follow-through
- General dissatisfaction with customer service and communication in some instances
In patients' words
"I have been sitting here for four hours in the emergency room and they have done absolutely nothing!"
— Yelp Review"Our mission at Conway Regional Health System is to be accountable to the community to provide high-quality, compassionate health care services."
— Conway Regional Health System Official WebsiteMore clinics in Conway
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