Conway Pediatrics
Pediatrics • Conway, SC
Ratings by platform
- Healthgrades (Dr. William Nichols): 4.3/5 (23 reviews)
What patients say
Patients praise
- Some providers are described as knowledgeable, kind, and professional
- Some parents appreciate providers who take their time during visits and listen to concerns
- Certain staff members are noted as amazing and welcoming
Common complaints
- Sudden closure of the Conway, SC clinic caused confusion regarding patient medical records access
- Reports of rude, unprofessional, or dismissive staff and providers at various pediatric clinics in the Conway area
- Complaints regarding billing practices and communication, including accounts being sent to collections unexpectedly
- Frustrations with scheduling, long wait times, and clinics refusing to see sick children under certain circumstances
- Concerns about the quality of medical advice, misgendering patients, and lack of child-centered care in some instances
In patients' words
"He's very knowledgeable and kind. He spends time with my daughter in the office... He doesn't rush and makes sure we are good to go on questions before he leaves."
— Healthgrades review for Dr. William Nichols"I’m disappointed with the billing experience we had here... the account was sent to collections without any notice to me, even though I was actively trying to pay."
— LocalityBiz review for Arkansas Pediatrics of ConwayMore clinics in Conway
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