OrthoSC - Myrtle Beach, SC
Orthopedics • Conway, SC
Ratings by platform
- Birdeye: 4.9/5 stars (592 (North Myrtle Beach location))
- Healthgrades: 1/5 stars (1)
- Yelp: 3/5 stars (31)
What patients say
Patients praise
- Professional and knowledgeable staff and providers
- Effective communication and clear explanations from doctors and PAs regarding treatment plans
- Successful surgical outcomes for many patients, particularly joint replacements
- Efficient check-in processes at some locations
Common complaints
- Issues with insurance authorization and pre-approval processes for procedures like MRIs
- Complaints regarding perceived lack of urgency or responsiveness during severe pain episodes
- Experiences of being referred to the emergency room when follow-up care for worsening conditions was requested
- Mixed satisfaction with long-term surgical outcomes
In patients' words
"I was immediately impressed with him. He patiently answered all of my questions about different hip implant options based on what was best for me."
— OrthoSC Patient Review website"My pain became unbearable... When I called Orth SC first thing the next morning to explain what was happening, I was told they could not help me and that I should go to the emergency room."
— Healthgrades review for Conway location"The treatment plan is to suffer thru 6 weeks of PT before the insurance will approve a MRI... I insisted they send the request through my insurance. I just got a call telling me the insurance denied the auth."
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