CMC Neurology - Conway Medical Center
Neurology • Conway, SC
Ratings by platform
- Birdeye: 4.7 stars (1,011 reviews) (1,011)
- U.S. News & World Report (Patient Experience Score): 3 out of 5
What patients say
Patients praise
- Patients report thorough and attentive care from neurology physicians and nursing staff
- Staff described as friendly, professional, and compassionate during appointments
- Efficient check-in processes for some patients
Common complaints
- Difficulties with medication refill authorizations and communication with neurology staff
- Frustration with billing processes and administrative responsiveness
- Concerns regarding inaccurate diagnosis or inadequate testing in emergency settings
- Dissatisfaction with insurance changes and network partnerships
In patients' words
"Great practice. From the front desk to the RN to Dr. Sandoz... Dr Redko and staff are great! Made an appointment for 2nd Opinion and after he is now my Neurologist."
— Birdeye"This is now the 3rd refill and every month is a nightmare trying to get an authorization for my pharmacy... I almost never get a human and I am not told if or when they issue the authorization."
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