Conway, AR Mental Health Clinic
Behavioral Health • Conway, AR
Ratings by platform
- Birdeye (aggregating multiple sources): 2.8/5 stars (157 reviews)
- Birdeye (aggregating multiple sources): 3.0/5 stars (29 reviews)
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable individual providers and nurses
- Effective therapy and treatment outcomes for some patients
- Clean, welcoming, and calming facility environments
- Helpful and friendly front-office or administrative staff in some instances
- Convenient availability of multiple services (counseling and medication management) in one location
Common complaints
- Poor communication and lack of responsiveness from staff
- Billing and insurance-related issues, including perceived overcharging and surprise bills
- Inconsistent or poor quality of care, including medication management concerns and feeling misunderstood
- Reports of rude or dismissive staff interactions
- Issues with facility environment, food, and patient safety/supervision (specifically in inpatient settings)
In patients' words
"Great employees that really care... The care is professional and the food is great."
— Conway Behavioral Health Patient Review via Birdeye"every employee I speak to amends the policy differently. My daughter has seen other patients touching themselves inappropriately at food times. She has witnessed nurses attacking patients trying to escape."
— Conway Behavioral Health Hospital Patient Review via A-Better-Place.com"Lauren Bowling spent our sessions glueing on her lashes rather than discussing methods of treatment and I was still charged ridiculous prices."
— New Path Mental Health & Wellness Patient Review via LocalityBiz"Aleesa, Lindsay, and Crystal are amazing, So understanding, encouraging and kind. The treatments have improved my life more than I can say!"
— Alleviant Health Centers of Conway Patient Review via LocalityBizMore clinics in Conway
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