Welcome to Heritage House Rehabilitation & Healthcare Center
Rehabilitation Services • Connersville, IN
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS): 4 out of 5 stars (Medicare CMS rating) (32 reviews reported on one platform)
What patients say
Patients praise
- Clinical competence and rehabilitative care
- Cleanliness of the facility
- Attentive and collaborative management team
- Respectful treatment of residents
Common complaints
- Reports of rude or unprofessional front-desk staff
- Concerns regarding understaffing
- Inconsistent food-delivery experiences
In patients' words
"From my first day at Heritage House to today when I get to go home I have had a great experience. From the Administrator down everyone has been attentive and very presentable."
— Birdeye review"The staff are rude and understaffed, and seem only concerned with their appearance, suggesting management and the rest of the staff need a complete overhaul to earn five stars."
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