Gastroenterology - NYC Health + Hospitals
Gastroenterology • Coney Island, NY
Ratings by platform
- US News (doctors page: NYC Health and Hospitals-South Brooklyn Health / Coney Island Hospital): Patient Experience rating: 4/5 (10 reviews) and 4/5 (10 reviews) for specific gastroenterologists (10 reviews)
- Healthgrades (hospital: NYC Health + Hospitals/South Brooklyn Health): 61% Patient Experience rating (6% lower than the national average) (not stated)
- Birdeye (NYC Health + Hospitals/South Brooklyn Health): 3.0 star rating (1,508 reviews (Google))
- WebMD (Dr. John Trillo, gastroenterologist): 4.5 (based on 19 ratings; 1 review shown) (19 ratings; 1 review shown)
- Health.usnews.com (Dr. Michael Bernstein): Patient Experience rating: 5/5 (10 reviews)
What patients say
Patients praise
- Generally positive patient-experience scores for some gastroenterology doctors (e.g., 4/5 or 5/5 on US News patient experience metrics)
- Some patients express satisfaction with care/professionalism (non-gastro-specific but related to the facility)
Common complaints
- Highly critical patient complaints about provider conduct and refusal of care (example: WebMD review of a Coney Island Hospital–affiliated gastroenterologist)
- Low overall patient experience rating on some aggregated sources (e.g., 3.0/5 on Birdeye)
- Facility-level concerns raised in reviews (e.g., perceived inadequate care/medication and poor outcomes)
In patients' words
"“I would rather die at the hands of Crohn's Disease then the care of this “Dr”. The worst doctor I have ever dealt with… He refused to care for me…”"
— WebMD patient perspective for Dr. John Trillo (Coney Island Hospital)"“No good, especially the ICU team… doctors just not provided enough doses for patient… that’s why my father passed away.”"
— Birdeye review excerpt for NYC Health + Hospitals/South Brooklyn Health"“Fue increíble la atencion y el profesionalismo de los doctores sali muy satisfecha con mi visita”"
— Birdeye review excerpt for NYC Health + Hospitals/South Brooklyn HealthMore clinics in Coney Island
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