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NYC Health + Hospitals/South Brooklyn Health, Ruth Bader ...

Family MedicineConey Island, NY

★★★★☆4.1/50 reviews across 1 platforms

Ratings by platform

  • Birdeye (Google aggregated): 3.0 stars (1,508 reviews) (1,508 reviews)
  • Yelp: 2.0 stars (141 reviews) (141 reviews)
  • Vivian Health (professional reviews): 3.5 stars (14 reviews) (14 reviews)
  • Birdeye (OB/GYN specific): 2.6 stars (49 reviews) (49 reviews)
  • Care Transparency: 82/100 (Patient Satisfaction Score) (N/A)

What patients say

Patients praise

  • Some patients and staff report positive, professional, and supportive experiences with doctors and nurses
  • Efficiency in specific departments such as dermatology or during certain emergency visits
  • Modern, state-of-the-art facilities in the new Ruth Bader Ginsburg Hospital building

Common complaints

  • Long wait times in the emergency department and for appointments
  • Perceived lack of attentiveness or professionalism from some nursing and medical staff
  • Concerns regarding the adequacy of medical care and treatment protocols
  • Frustration with bureaucratic processes or communication issues

In patients' words

"I had a 9 a.m. appointment I got into the building about... I realized how much is just smoke and mirrors."

Yelp user Michael Z.

"I wish if I can give zero star. This is a prison, not a hospital. I've been held for 7 hours."

Birdeye user DesertPunk47

"I didn’t expect at all such an efficient process of getting assistance for my son. Got there at 8:30pm got doctors assistance, X-rays done and X-ray result within 90 minutes."

MedicalRecords.com user H. Bashkatova

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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