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Behavioral Health Services - NYC Health + Hospitals

Behavioral HealthConey Island, NY

★★★☆☆2.9/51,686 reviews across 3 platforms

Ratings by platform

  • Birdeye (Aggregate): 3.0/5.0 (1,508)
  • MedicalRecords.com: 2.2/5.0 (164)
  • Vivian Health: 3.5/5.0 (14)

What patients say

Patients praise

  • Some patients report quick, professional, and knowledgeable emergency room care
  • Staff in certain departments recognized for kindness and competence
  • Availability of diverse specialized services, including pediatric behavioral health programs

Common complaints

  • Reports of rude or dismissive interactions with staff in some departments
  • Concerns regarding follow-up care and communication after hospital discharge or visits
  • General patient dissatisfaction reflected in mixed online reviews regarding wait times and professional conduct

In patients' words

"Everyone is nice and knowledgeable. I'd give 5 stars but we were there only twice so far."

MedicalRecords.com patient review

"Dentist clinic doesn't deserve a single star. Nurse and doctor are so rude. No single smile or nice words."

MedicalRecords.com patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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