Shoulder, Elbow, and Sports Medicine | DHMC and Clinics
Sports Medicine • Concord, NH
Ratings by platform
- US News Health / Press Ganey: 5/5 stars (aggregated) (29 reviews for Dr. John-Erik Bell)
What patients say
Patients praise
- High patient trust in surgical skills and expertise
- Physicians praised for taking time to listen and explain options clearly
- Compassionate and professional bedside manner from specific surgeons
- Successful outcomes for complex shoulder and elbow procedures
Common complaints
- Rudeness and poor hospitality from administrative/reception staff
- Difficulties with phone scheduling and communication
- Perception of prioritizing painkillers over treating root causes
- Frustration with scheduling/long wait times for procedures like MRIs
In patients' words
"He and his team did spectacular work rebuilding my son’s elbow. Even after the surgery, Dr Austin took me into one of the side surgical rooms to show me details of the surgery on a white board."
— WebMD patient review for Dr. Daniel Austin"Dr. Moran was very through, rendered a diagnosis quickly and clearly, made a referral for both of my issues, shoulder and elbow, and was sincerely interested in how I developed my injury and how to treat it."
— LocalityBiz patient review for Dr. Douglas J. Moran"I called here to get some information in regards to how to go about the treatment for her. And instead of the receptionist being kind she informed me “you do what you need to do” and hung up on me."
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