Family Medicine - Concord Hospital
Primary Care • Concord, NH
Ratings by platform
- Vitals: 4.3 - 4.8 out of 5 (for various individual physicians) (Varies by provider)
- Healthgrades: 4.6 out of 5 (11 reviews)
- Yelp: 2.6 out of 5 (5 reviews)
What patients say
Patients praise
- Some patients report high satisfaction with individual primary care physicians
- Individual doctors at Concord Family Medicine receive strong ratings from patients
- Some medical facilities are seen as invaluable to their communities
Common complaints
- Difficulties accessing new patient registration and scheduling appointments via phone
- Long wait times in the emergency department
- Concerns regarding organizational priorities and staff retention post-merger
- Reports of unprofessionalism among some clinical staff at specific locations
- Complaints about billing processes and lack of communication regarding patient care
In patients' words
"Negative behavior and lacking professionalism among clinical staff—specifically at CONCORD FAMILY MEDICINE. Triage nursing staff Frequently speaks negatively about the patients they are supposed to care for and have compassion regarding."
— Indeed Employee Review"Whenever we went to Concord, six hours is a piece of cake. My husband and I, the longest we spent there was 23 hours to get service."
— Union Leader report on Concord Hospital patient feedbackMore clinics in Concord
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