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Urgent Care in Columbus, Georgia - Piedmont Healthcare locations.

Urgent Care • Columbus, GA

★★★★☆3.7/52,253 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google) for Piedmont Urgent Care in Columbus: 4.6 out of 5 stars (1,399 reviews)
  • Birdeye for Piedmont Columbus Regional - Midtown: 2.3 out of 5 stars (854 reviews)

What patients say

Patients praise

  • Efficient, friendly, and compassionate staff and providers
  • Convenient online registration and appointment booking
  • Clean facilities and thorough medical explanations
  • Timely care for non-emergency issues

Common complaints

  • Long wait times in emergency and urgent care settings
  • Concerns regarding billing processes and system errors
  • Inconsistent bedside manner or unprofessional staff behavior reported in isolated instances
  • Frustration when care is deemed inadequate or patients are referred to the ER without treatment

In patients' words

"The staff and the nurses were all very kind. The doctor, She was very warm, caring, kind and understanding she listened to what I had to say and treated me like a human being not just some patient."

— LocalityBiz review for Piedmont Urgent Care Columbus

"There is nothing “urgent” about this location. Significantly long wait times—steer clear."

— Birdeye (Google) user review for Piedmont Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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