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Primary Care in Columbus, Georgia - Piedmont Healthcare locations.

Primary Care • Columbus, GA

★★★★☆4.2/53,916 reviews across 4 platforms

Ratings by platform

  • Piedmont Physicians of Midtown Columbus Internal Profile: 4.9/5 (1,593)
  • Birdeye (Piedmont Columbus Regional - Midtown): 2.3/5 (854)
  • Birdeye (Piedmont Urgent Care): 4.6/5 (1,399)
  • Birdeye (Piedmont Columbus Regional Midtown Family Medicine Center): 2.7/5 (70)

What patients say

Patients praise

  • Some patients report fantastic, compassionate, and thorough care from specific doctors and nurses
  • Efficient experiences and ease of scheduling appointments at some locations
  • High satisfaction ratings for specific practice providers

Common complaints

  • Long wait times and delays in care delivery
  • Difficulties in reaching staff by phone or getting return calls
  • Perceived unresponsiveness or lack of empathy from office staff or providers
  • Confusing billing processes and issues with payment handling/collections

In patients' words

"I can’t get anyone to call me back."

— Birdeye review of Piedmont Columbus Regional Midtown Family Medicine Center

"Always have a high level for Piedmont their staff and doctors are fantastic but... I believe 7 hours with not yet seeing a doctor is unreasonable."

— Birdeye review of Piedmont Columbus Regional - Midtown

"Everyone was wonderful I couldn’t ask for a better experience thorough compassionate kind had the meds on site went to extra lengths to ensure nothing was missed."

— Birdeye review of Piedmont Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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