The Clinic at Elm Lake | Medical Clinic | Columbus, MS
Occupational Health • Columbus, MS
Ratings by platform
- BirdEye: 4.1/5 stars (46 reviews)
- Yahoo Local: 2.5/5 stars (3 reviews on Yahoo)
What patients say
Patients praise
- Occasional positive interaction with specific staff members (e.g., payment desk staff)
Common complaints
- Poor customer service and staff rudeness
- Documentation and billing errors (e.g., incorrect billing codes, errors on forms)
- Lack of compassion, particularly for medical needs following accidents
In patients' words
"Customer service very poor... the girl filled my paperwork out trying to interfere with me getting a job... just a bad attitude problem."
— LocalityBiz review"Zero star if I could. I will never to go this place again. Deceitful info from very beginning. It should be an annual physical check visit but I got billed diagnostically."
— LocalityBiz review"Called to be seen after a car wreck the previous day. Shane was rude and unhelpful... No compassion, or care that I was in an MVA."
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