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Mental Health Support - City of Columbus, Ohio

Mental Health • Columbus, OH

★★★★★4.7/51,067 reviews across 4 platforms

Ratings by platform

  • Birdeye (Thriveworks Counseling): 3.2 out of 5 stars (20 reviews)
  • Birdeye (Access Ohio Mental Health Center): 4.9 out of 5 stars (1,011 reviews)
  • Yelp (Ohio Hospital for Psychiatry): 1.4 out of 5 stars (36 reviews)
  • Top-Rated Online (RiverVista Behavioral Hospital): 2.7 out of 5 stars (variable ratings across platforms) (Varies (multiple sources cited))

What patients say

Patients praise

  • some providers receive high marks for compassionate and professional care
  • city-level initiatives are evolving to shift crisis response to clinicians instead of police
  • availability of 988 crisis support services

Common complaints

  • unresponsiveness and lack of communication from providers
  • perceived billing issues and insurance disputes
  • concerns regarding involuntary treatment or forced admission practices
  • limited availability or underutilization of crisis response services
  • poor bedside manner or staff unprofessionalism reported at specific facilities

In patients' words

"They are unorganized and will take advantage of you in your time of need."

— Birdeye review of Thriveworks Counseling

"RiverVista in Columbus Ohio tricks people into signing paperwork for treatment they do not want, or need, then keeps them locked up for weeks at a time."

— Yelp review of RiverVista Behavioral Hospital

"I also was admitted to Harding back in 2021, and can't say enough good things about the care, the program, the kindness I received when I was at..."

— Reddit thread discussing local care options

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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