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Family Medicine Clinic in Columbus, GA

Family Medicine • Columbus, GA

★★★☆☆3.4/5141 reviews across 4 platforms

Ratings by platform

  • Birdeye (Piedmont Columbus Regional Midtown Family Medicine Center): 2.7/5 (70 reviews)
  • Birdeye (North Columbus Family Medicine): 3.7/5 (20 reviews)
  • Healthgrades (Dr. James Johnson): 3.6/5 (14 reviews)
  • Healthgrades (Dr. Joseph Lewis): 4.3/5 (37 reviews)
  • Oak Street Health Columbus: Not explicitly stated (survey-based) (59 ratings)

What patients say

Patients praise

  • Friendly, courteous, and professional support staff at certain locations
  • Some providers recognized for being excellent listeners and highly knowledgeable
  • Positive experiences with specific Nurse Practitioners and physicians mentioned by name
  • Efficient and pleasant appointment experiences at some clinics

Common complaints

  • Difficulty reaching offices by phone or getting call-backs
  • Dissatisfaction with staff communication and professional responsiveness
  • Reports of long wait times and difficulty scheduling appointments
  • Perceived lack of care, listening, or personalized attention from some providers
  • High provider turnover leading to continuity of care issues

In patients' words

"Dr. Milhollin has been a god send... He takes the time to listen not just get you in and out."

— Piedmont Provider Reviews

"I can’t get anyone to call me back."

— Birdeye Review

"All the great doctors leave. The new PA... turned me away when my oxygen level was super low."

— Birdeye Review

"Needless to say, you can't trust Dr Johnson because he doesn't care about what his patients say or ask for..."

— Healthgrades Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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