Columbus, GA Emergency Room (ER) - St. Francis - Emory Healthcare
Emergency Medicine • Columbus, GA
Ratings by platform
- Apple Maps/Yelp: 1.9/5 stars (67 reviews)
- Birdeye: 2.9/5 stars (942 reviews (combined from various sources))
- US News & World Report: 3/5 (Patient Experience Score) (N/A)
What patients say
Patients praise
- Some patients received updates on their status while in the waiting room
- Occasional positive interactions with nursing staff in specialized units like the ICU
Common complaints
- Long wait times in the emergency room
- Reports of rude or disrespectful staff behavior
- Understaffing issues affecting quality of care
- Concerns regarding lack of transparent communication from medical staff
- Issues with patient discharge protocols while still in pain
In patients' words
"If discharging a 79 yo in severe pain from the ER is 'do no harm'. Be careful regards of your age."
— David W. on Apple Maps"St. Francis ER is sadly understaffed and I feel bad for ... the overworked employees. it is nasty. competent, disrespectful, and downright dangerous experience."
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