Columbia, MS - Family Medicine - Hattiesburg Clinic
Urgent Care • Columbia, MS
Ratings by platform
- Birdeye: 4.5 out of 5 stars (368 reviews (aggregate for Hattiesburg Clinic))
What patients say
Patients praise
- Positive experiences with specific physicians and medical staff
- Recognition of attentive and caring providers who take time with patients
- Appreciation for clean, well-maintained facilities and convenient parking
- Efficient and friendly service from nursing and lab personnel in some instances
Common complaints
- Reports of poor customer service and rude front office staff
- Difficulties with communication, appointment scheduling, and follow-ups
- Concerns regarding billing practices, insurance issues, and records costs
- Claims of long wait times and issues with patient check-in protocols
- Occasional complaints about medication management and quality of care
In patients' words
"Best doc and staff ever! Dr Choate is my primary physician at Columbia Family Clinic. A well grounded man I put mine and my family's trust in... they really care!"
— LocalityBiz review"If I could give this place minus 100 Stars, I would. My podiatrist referred me to them over 2 months ago and said they would be in touch w/me to set up an appointment... No phone call from them."
— Yelp review"Almost Worst Customer Service I have Ever Experienced... There were delays and poor follow-up on records."
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