Columbia, MS - Family Medicine - Hattiesburg Clinic
Primary Care • Columbia, MS
Ratings by platform
- Birdeye: 4.5/5 (across 368 aggregate reviews for the broader clinic system) (368)
- WebMD (Dr. Franklin Waller): 4.5/5 (5 ratings)
- WebMD (Dr. Tori Russell): 5.0/5 (2 ratings)
What patients say
Patients praise
- Appreciation for empathetic, caring, and thorough physician care
- Friendly and knowledgeable front desk and nursing staff
- Clean and welcoming office atmosphere
- Efficient check-in and lab services for some patients
Common complaints
- Complaints regarding administrative processes such as appointment check-in errors and communication with the business office
- Concerns about billing practices and costs for services like scans
- Criticism regarding medication management and prescribing practices
- Reports of navigational difficulty within the facility
In patients' words
"It's more that just building a successful practice at the clinic, they really care! If your situation is anything like mine, and you need help - patience - and empathy, you're going to find it the 'Clinic on Board St'."
— Patient review on LocalityBiz"Insists on overmedicating patients who have problems with controlling medicine despite conferences and discussion."
— Patient review on HelpYouAchieve (Yellow Pages)"Great Doctor, great listener, and understanding you and your needs"
— Patient review on WebMD for Dr. Tori RussellMore clinics in Columbia
MUSC Health Primary Care Forest Drive | Columbia, SC
Patients praise: Knowledgeable and compassionate providers · Exceptional front desk service.
Family Medicine in Columbia, SC | Find a Doctor
Patients praise: Highly professional, knowledgeable, and caring medical providers · Positive interactions with nursing and support staff, such as phlebotomists and receptionists.
Columbia | Primary Care Doctor at First Medical Associates
Patients praise: thorough and compassionate care from physicians and physician assistants · clean and modern office facilities.
Find Primary Care
Patients praise: Professional and knowledgeable physicians who take time to listen · Compassionate and caring bedside manner from certain providers.
The Medical Group of Columbia Family Practice: HOME
Patients praise: Compassionate and caring physicians · Thorough care (not feeling rushed during appointments).
Urgent Care | Columbia - Fast Pace Health
Patients praise: Quick service in some instances · Kind nursing staff at certain visits.
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