Maryland / Columbia - Elkridge - PM Pediatric Care
Pediatrics • Columbia, MD
Ratings by platform
- Solv Health (PM Pediatric Urgent Care, Elkridge/Columbia, MD): 4.7 out of 5 average rating (3.0 for wait-time, 3.9 for quality of care, 4.0 for bedside manner, 4.0 for staff friendliness, 4.5 for facility cleanliness)
- Solv Health (PM Pediatric Urgent Care, Elkridge/Columbia, MD profile): 5.0 stars shown in multiple excerpts (74 ratings; 10 reviews (as shown in highlights))
- Washington Consumers' Checkbook (PM Pediatrics — Elkridge): Percent of customers rating service “very good” or “excellent” (not numerically specified in snippet) (2 ratings)
What patients say
Patients praise
- Compassionate, urgent attention and good bedside manner
- Clean, kid-friendly facility/environment
- Friendly, helpful staff; good communication and thoroughness
- Efficient/streamlined visit processes and ability to check in/appointments (generally)
Common complaints
- Occasional long wait times when not using the app/scheduling or when timing/appointment info is unclear
- Some frustrations with online process/check-in and excessive emails notifications for test results
- Occasional appointment timing not clear leading to unexpected waits
In patients' words
"“They are wonderful. I had to go here twice in one week, and they treated my child with a sense of urgency and compassion.”"
— PM Pediatric Care location page (Columbia)"“This is the best place to bring a sick child. They’re fast, kind, competent, and the place is very clean. I highly recommend PM pediatrics!!”"
— Solv Health company page (Elkridge)"“The online process is not smooth… I waited for hours for PMPAnywhere… It was frustrating.”"
— Solv Health patient review excerpt"“Although some patients noted occasional wait times… appointment timing can occasionally be unclear, leading to unexpected waits despite scheduled visits.”"
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