Lexington Health | Columbia, SC
Multi-Specialty Clinic • Columbia, SC
Ratings by platform
- Birdeye (Google reviews): 2.7 out of 5 stars (1,023 reviews)
- Yelp: 1.4 out of 5 stars (78 reviews)
- Healthgrades: 80% patient recommendation rate
- U.S. News & World Report: 92% patient recommendation rate
What patients say
Patients praise
- High patient recommendation rates (approx. 80-92%)
- Recognized as a Best Regional Hospital and highly performing in several specialties
- Positive feedback on the quality of specific physicians and medical staff members
- Generally rated above national averages for patient experience according to CMS/HCAHPS survey data
Common complaints
- Long wait times in the emergency department
- Perceived rude or unprofessional behavior by staff members
- Dissatisfaction with billing and registration processes
- Issues with hospital facilities and amenities (e.g., waiting areas)
In patients' words
"I entered the waiting room and asked for medical help, they clearly saw that i was passing out and proceeded to ask me to fill out paperwork instead of helping me. I managed to complete it somehow but then i ended up sitting in the waiting area for over 4 hours with no one doing anything at all."
— Better Business Bureau customer complaint"He himself is a fantastic person and physician. Today on June 26 I had an appointment to check on my bladder situation. I had the Most RUDE assistants that I have come across in my 75 years."
— Healthgrades provider review"I would give zero stars if I could. The staff is clueless, negligent and rude. When I complained, they retaliated against me. Now they are holding my medical records hostage."
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