General Internal Medicine - MU Health Care
Internal Medicine • Columbia, MO
Ratings by platform
- Healthgrades: 71% Patient Experience Rating (N/A (System-wide hospital metric))
- WebMD (Dr. Lyndell Scoles): 4.5 out of 5 (13 ratings)
- Healthgrades (Dr. Robin Blount): 3.6 out of 5 (11 ratings)
What patients say
Patients praise
- physicians who are described as caring, attentive, and professional
- personalized care where patients feel listened to and treated as individuals
- overall patient experience ratings for the hospital system that are generally above or near the national average
Common complaints
- billing and insurance-related issues, particularly concerning network negotiations and unexpected fees
- difficulties with scheduling and referral delays
- instances of perceived lack of compassion or rudeness from some staff or providers
- concerns regarding hospital inpatient care quality and communication
In patients' words
"Dr. Scoles is very friendly, caring, compassionate, down to earth, professional, knowledgeable and he actually listens to you. You are not a number or just a patient to him."
— WebMD (Dr. Lyndell Scoles)"I wish I could give this place Zero stars ! They have treated my loved one and I horrible. Everyday it was always something."
— MedicalRecords.com"It's not okay. These kids get into a routine and get used to seeing who they're seeing and all of a sudden that has to change? It's not easy on these kids."
— KRCG TV News regarding MU Health/Anthem negotiationsMore clinics in Columbia
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