Federally Qualified Health Centers - SCDHHS
Federally Qualified Health Center • Columbia, SC
Ratings by platform
- TrustAnalytica.org (Planned Parenthood - Columbia Health Center): 2.8 out of 5 (62)
- Birdeye (Prisma Health Family Medicine–Colonial Drive): 2.6 out of 5 (57)
What patients say
Patients praise
- Helpful, kind, and professional medical and support staff in certain instances
- Affordable services that provide relief for patients on fixed incomes or without insurance
- Clean and inviting facilities noted by some patients
Common complaints
- Long wait times for appointments and during visits
- Rude or unprofessional customer service and administrative staff
- Difficulties with communication regarding test results and follow-up care
- Feeling dismissed or having concerns ignored by medical staff
- Concerns regarding patient privacy and facility environment
In patients' words
"I wasn't called back until 8: [time redacted]... When I gave the receptionist my... she very rudely... You were supposed to be here at 9:30."
— TrustBurn (Family Health Center, SC)"Absolutely terrible, had mri for prostate and no one ever called me to go over results which were abnormal... THE WORST!"
— Birdeye (Prisma Health Family Medicine–Colonial Drive)"Most reviews praise the Planned Parenthood staff for being kind, caring, and helpful. There are many accounts that the facility is clean and inviting too, making for a comfortable experience."
— TrustAnalytica.org (Planned Parenthood - Columbia Health Center)More clinics in Columbia
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