
Columbia near Charleston, SC - Find a provider - MUSC Health
Family Medicine • Columbia, SC
Ratings by platform
- Birdeye: 2.8 out of 5 stars (203 reviews)
- Medicare Care Compare: 69% of patients gave a rating of 9 or 10 (Not explicitly stated for the specific metric)
What patients say
Patients praise
- Some staff members praised for being compassionate and helpful
- Active efforts by the health system to gather feedback and improve patient experience
- Specialized care teams occasionally noted for going above and beyond
Common complaints
- Reports of long wait times and poor communication by staff
- Concerns regarding billing, refund delays, and unexpected facility fees
- Instances of perceived neglect in patient care
In patients' words
"If they had time to communicate with each other in a group, scroll through their phones, then they had time to be with a patient in need. Do WAY BETTER MUSC."
— Birdeye review"I was in coronary care the entire staff is above and beyond and everything they do Sara is the best most compassionate nurse I've had the pleasure of knowing."
— Birdeye reviewMore clinics in Columbia
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