Centerstone Columbia – Peer Support Services
Counseling • Columbia, TN
Ratings by platform
- TreatmentTennessee / Recovery.com: 2.8 out of 5 (39 reviews (often aggregated across Centerstone Columbia locations))
What patients say
Patients praise
- Some staff members perceived as friendly and caring
- Appreciation for specific services such as the mobile crisis response team (CAT team)
- Positive impact of recovery specialists and support groups for some patients
- Accessibility of location for some users
Common complaints
- Professionalism and staff conduct issues, including reports of rude, condescending, or arrogant behavior
- Poor communication and difficulty reaching staff or getting responses to inquiries
- Scheduling, appointment management, and long wait times despite appointments
- Concerns over medication management and prescription refill processes
- Negative experiences with clinic management and lack of structure in programs
In patients' words
"Whoever Todd is he is the worst manager I’ve ever seen to dealing with someone’s mental health. I will never go back the service there sucks and they don’t knothole to treat people!!"
— Birdeye review"The only reason I left two stars is the CAT team. This is the only service they provide that is good and not total GARBAGE!"
— Birdeye review"The staff is very friendly but it's hard for them to keep the good ones because I've heard they don't pay well."
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