Prisma Health Outpatient Surgery–Parkridge
Ambulatory Surgical Clinic • Columbia, SC
Ratings by platform
- Birdeye / Yelp: 1 star (based on 3 reviews) (3 reviews (aggregate))
- Healthgrades (Baptist Parkridge Hospital): 77% of patients rated 9/10; 76% would recommend (Based on HCAHPS survey data)
- Leapfrog Group (Endoscopy Center - Parkridge): High performance on OAS CAHPS survey domains (89%-99% top box scores)
What patients say
Patients praise
- High patient satisfaction scores regarding facilities and staff in specialized surgery centers (99% top box score)
- Strong communication about procedures (96% top box score)
- General hospital recommendation rates (76-77%) exceeding national averages in some metrics
- Compassionate and professional care reported by individual providers
Common complaints
- Long wait times past appointment time
- Concerns regarding billing, overcharging, and refund processing
- Reports of unprofessional or rude staff behavior in some departments
- Distressing experiences during patient care or examinations
In patients' words
"Had to wait almost 2 hrs past my appointment time. Procedure cost almost double what was paid at another medical facility."
— Birdeye/Yelp reviews for Surgery-Parkridge"I recently had a procedure with Dr. Pezzella and her staff. They were kind, caring and professional. They left no questions unanswered, and put me at ease. I would highly recommend Dr Pezzella."
— Healthgrades (Baptist Parkridge Hospital) patient reviewMore clinics in Columbia
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