Alcohol & Drug Rehabs in Columbia, Tennessee - Addictions
Addiction Treatment • Columbia, TN
Ratings by platform
- Apex Recovery Columbia: 4.6 - 4.7 stars (~148-170 reviews)
- Hope Clinic (Columbia, TN): 3.8 stars (2 reviews)
- BHG Columbia Treatment Center: 4.2 out of 5 stars (Trustscore)
What patients say
Patients praise
- Compassionate, relatable, and caring staff members
- Effective, life-changing treatment programs reported by many patients
- Supportive community atmosphere and holistic therapy options
- Flexible appointment scheduling and telehealth availability
- Appreciation for substance-free lifestyle guidance and aftercare support
Common complaints
- Reports of poor customer service and unprofessional receptionist behavior
- Complaints regarding administrative issues, such as lost paperwork and inconsistent pricing
- Concerns about being discharged without adequate support
- Allegations of staff rudeness and unresponsiveness
In patients' words
"Apex saved my life. I felt cared for, supported, and learned how to live again."
— Apex Recovery Columbia patient review"WORST customer service I have ever received for my family. The receptionist just did not seem to care about loosing everyones' paper work."
— Columbia Treatment Center patient review"This place and its staff are completely inept. They can’t even answer the phone professionally... The staff is rude and interrupt you while you are speaking."
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